YOUR GO TO
STRATEGIC
OUTSOURCING
PARTNER IN EGYPT

TAILORED SOLUTIONS,
SEAMLESS
PERFORMANCE

Engage with our portfolio and discover a strategic partnership that aligns with your corpate ethos, empowring your vision with cutting-edge outsourcing capabilities.

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About Us

Athear in
A Nutshell

At Athear, we infuse passion into every service element, sparking a blend of energy, creativity, and innovation. Our culture embodies the core beliefs and dynamic interactions shaping how our management and employees drive business transactions. Embracing global quality standards, we seamlessly integrate human capital, premium facilities, cutting-edge tech, and operational excellence into our service delivery.

Collective Headcount

Scalable Seats

%

Of Revenue In USD

Key Clients

+

Serviced Global Countries

Years of Experience

ATHEAR’S
SUCCESS
SYMPHONY

Since 2018, Athear has been pioneering cloud-based CX solutions, proficiently managing diverse operations within the MEA region in four languages. Trusted by key multinationals and select corporates across diverse industries, our ISO-certified and fully insured operations are housed in a state-of-the-art facility. Elevate your business standards with Athear, where professionalism converges with innovation.

    • Pioneering cloud-based CX solutions since 2018
    • Proficiently managing diverse operations in four languages within the MEA region
    • Trusted by key multinationals and select corporates across diverse industries
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About Us

Athear in A Nutshell

At Athear, we infuse passion into every service element, sparking a blend of energy, creativity, and innovation. Our culture embodies the core beliefs and dynamic interactions shaping how our management and employees drive business transactions. Embracing global quality standards, we seamlessly integrate human capital, premium facilities, cutting-edge tech, and operational excellence into our service delivery.

Collective Headcount

Scalable Seats

%

Of Revenue In USD

Key Clients

+

Serviced Global Countries

Years of Experience

ATHEAR’S SUCCESS SYMPHONY

Since 2018, Athear has been pioneering cloud-based CX solutions, proficiently managing diverse operations within the MEA region in four languages. Trusted by key multinationals and select corporates across diverse industries, our ISO-certified and fully insured operations are housed in a state-of-the-art facility. Elevate your business standards with Athear, where professionalism converges with innovation.

    • Pioneering cloud-based CX solutions since 2018
    • Proficiently managing diverse operations in four languages within the MEA region
    • Trusted by key multinationals and select corporates across diverse industries

OUR
PARTNERS IN
SUCCESS

Explore the invaluable partnerships that drive our success story forward.

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Service

Our Comprehensive BPO Service Suite

Engage with our portfolio and discover a strategic partnership that aligns with your corporate ethos, empowering your vision with cutting-edge outsourcing capabilities.

Business Processes Outsourcing

At Athear, we achieve this through our expertise in Business Process Outsourcing (BPO) in Egypt. We excel at streamlining operations, enhancing market presence, and propelling businesses to success. 

Human Resources Outsourcing

  • Step Into The Realm Of HR Excellence With Athear, Your Top-Tier Human Resources Outsourcing (HRO) Partner In Egypt. We Bring A Blend Of Professionalism And Ease, Simplifying Tasks From Payroll To Talent Management.

Customer Experience Outsourcing

Contact Center: Inbound & Outbound Calls Requests & Complaints Surveys
Social Media: Chat Handling Social Channel & Website Handling
Back Office: Complaint Handling Performance Analysis

Managed Workspace

Our Managed Workspace offers fully equipped workstations, flexible desk arrangements, premium amenities, and advanced meeting rooms tailored for corporate productivity and innovation.

FOURSEE - Design unit

FOURSEE - a design division of Athear Marketing Services for BPO - creates exploratively crafted, clear, and connecting visual narratives. We are a young and experimental group of dreamers, who are ready to play

Our Team

Meet The Team

Join us in exploring the minds and hearts that power our mission. The diverse individuals whose expertise and passion synergize to create not just a workforce, but a dynamic community poised to meet any challenge.

At Athear, we believe in the transformative power of strategic outsourcing. Choosing BPO is not just a business decision; it's a commitment to efficiency, growth, and unparalleled success. Partner with Athear, where innovation meets dedication, and let's redefine excellence together.

Tarek Zidan

CEO

At Athear, we specialize in delivering top-notch Human Resources Outsourcing (HRO) services, ensuring your organization thrives with streamlined operations and a flourishing workplace culture.

Hadeer Khedr

People & Culture Manager

At Athear, we believe in managing finances with a human touch. With care and diligence, we steer towards stability and growth, ensuring every investment serves our collective goals and aspirations.

Ahmed Fakhry

Finance Manager

At Athear there are no passengers on this journey; we are all crew members navigating the seas of creativity, sustainability, and development together. Each member brings their unique skills and perspective, propelling us forward towards our shared destination of a brighter, more sustainable future.

Ola Mahfouz

Sustainability & Impact Head

At Athear, we thrive on creativity and innovation. It's at the core of everything we do. Our goal is to step into the world, where imagination knows no limits, and together, let's redefine the art of design.

Salma Zidan

Creative Director of FOURSEE

OUR GUIDING
PRINCIPLES

EXCELLENCE

Beyond a mere buzzword, excellence defines our culture at Athear. It's woven into the very fabric of our beliefs and behaviors, shaping how management and employees collaboratively navigate and elevate business transactions. It's not just a standard; it's the benchmark we continually strive to surpass.

PASSION

Where Athear thrives, passion is the secret sauce, infusing every facet of our service delivery with a potent blend of energy, creativity, and innovation. It's not just a job; it's a dynamic journey fueled by the fire of genuine enthusiasm.

QUALITY

Athear is more than just a service provider; it's a commitment to global quality standards. From our human capital and elite facilities to the latest in technology and operations, quality isn't an add-on—it's an intrinsic part of our DNA. It's not just a checkbox; it's the unwavering foundation of everything we do.

FAQs

We offer a comprehensive suite of BPO services, including Customer Experience (CX), Cloud based Solutions HR, IT, Managed Workspace, and Creative solutions.

Our multilingual team operates proficiently in English, Arabic, and 2 other languages to ensure seamless communication across the MEA region.

As a pioneer in Egypt, we were the first to launch cloud-based CX solutions, ensuring cutting-edge technology integration for optimal service delivery.

Operating since 2018, we have been serving key multinationals and selected corporates across diverse industries, demonstrating a proven track record of success.

Yes, we are ISO certified in ISO9001, 27001, 27701. Our operations adhere to strict security protocols, ensuring the highest level of data protection for our clients.

Our operations are housed in a state-of-the-art facility, modern, and trendy facility in the Fifth Settlement. We abide by the best standard practice procedures in terms of everything from security to insurance.

Our services are highly flexible and customizable, allowing us to tailor solutions that align precisely with the specific requirements and objectives of each client.

We prioritize quality at every step, following global standards and implementing rigorous quality control measures to consistently deliver excellence.

Our dedicated team works closely with clients, ensuring a smooth onboarding process and seamless integration of services to minimize disruptions.

Our philosophy revolves around achieving client success through a perfect blend of innovation, professionalism, and unwavering commitment to excellence.