Mid Level
Microsoft operations
· Proactively manage three managers complex calendars across multiple time zones, with strong attention to accuracy, timeliness, conflict resolution, and alignment to priorities and commitments
· Partner with the multiple executive offices on various projects and scheduling requests
· Execute and plan team meetings, offsites, team morale events and/or broader division-wide activities
· Coordinate and manage space planning for the organization
· Manage onboarding, recruiting support and hardware management
· Provide administrative training to the new joiners
· Management of systems, tools, and distribution/security group ownership
· Maintaining of org charts, e-mail distribution lists to ensure they are up-to-date and aligned with appropriate roll up aliases
· Work closely in partnership with the business manager and the team on activities in support of the business strategy and headcount management
· Coordinate domestic and international travel end-to-end, including agenda building for the leadership team, all logistics and itineraries
· Prioritize and juggle multiple projects at once, including problem solving independently and exercising good judgment and following through on issues in a timely manner
· Use every day excellent organizational, analytical, and written communication skills, as well as great attention to detail and high accountability
· Maintain confidentiality of information and use discretion and judgment in discussing information about the company
· Ensure compliance with administrative operations policies and procedures
· Timely, compliant and accurate reconciliation of expenses
· Partner with business and administrative team across the MEA organization to ensure consistent experiences
· Analyse processes for inefficiencies / barriers to excellence, and recommend improvements
· Analyse & define local business process & tool requirements, and collaborate with other teams to ensure local needs are understood and met
· Ensure 100% awareness and compliance with administrative operations policies and procedures
· Drive operations compliance with company policy and processes in collaboration with Compliance team and Finance
· Min. 5+ years demonstrated Executive Business Administration work experience
· Professional discretion & emotional intelligence to maintain high-level confidentiality, set priorities and handle multiple tasks simultaneously
· Strong understanding of corporate environment and organization
· Ability to be creative, to think outside the box, with problem-solving attitude
· Consistently demonstrate a can-do and customer service attitude
· Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organization
· Time-management skills
· Excellent organizational and interpersonal skills
· Outstanding written and verbal communication skills
· Able to deal with ambiguity in a timely manner
· Strong attention to detail and ability to execute efficiently and effectively
· Able to work independently while being proactive
· Open to changing direction in response to fluctuating directions and work environment
· Able to work and to support a regional team, with many remote employees
· Able to effectively collaborate and respond in a timely manner to requests from multiple teams
· Able to work and to support a regional team, with many remote employees
· Able to work effectively under pressure within short time constraints, and in relatively ambiguous and complex situations
· Proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook, Calendar, OneNote, One Drive, Microsoft Teams, Visio, Forms
· Capability to reach and/or existing proficiency with internal applications such as MSS, iCIMS, HeadTrax, MS Space, MS Travel, etc.
· Capability to understand compliance policies and processes and to understand repercussions of non-compliance and to take immediate corrective action.